Front Office Host (Part Time)

Hyatt Hotels Corporation; California (MO); Hybrid; USD 52,000 - 54,000; Full time

Benefits offered by this job

Medical, Dental and Vision

Vacation and sick leave

Unlimited growth potential

Complimentary hotel nights and staff/f

401K with Matching

Flexible Spending Account (FSA)

Tuition Reimbursement

Complimentary Employee Meals

Job summary

Hyatt Regency La Jolla is seeking a Front Office Host to greet guests, manage registration, and communicate hotel services and promotions. This visible role offers casual conversation and directly shapes the guest experience.

You'll handle payment processing, answer inquiries, and serve as the face of Hyatt at the front desk. Open availability including evenings, weekends, and holidays is required to succeed in this fast-paced environment.

Qualifications

• Must be able to work in a fast-paced environment providing guest-focused service.
• Strong verbal and written communication skills are required.
• Ability to stand for long periods of time.
• Fully flexible availability including evenings, weekends, and holidays.
• Prior guest-facing customer experience or hotel experience is preferred.

Responsibilities

• Greet guests and manage the check-in/check-out process.
• Promote hotel services and promotions to guests.
• Process payments and respond to guest inquiries.
• Represent Hyatt as the front-of-house face and provide excellent service.

Skills

Guest service mindset

Verbal communication

Written communication

Stamina / endurance

Flexible hours

Job description

Close Inclusive Collection Job Postings Notification

\"When you work in Hawaii, in addition to learning about the functional aspects of running a hotel — like the proper way to make a bed or how to best handle luggage — it’s critically important to understand Hawaiian culture and the spirit of ‘ohana, or ‘family.’ When opening the first Andaz property in Hawaii, our team participated in Hawaiian culture training to help us understand what ‘ohana truly means. \"

At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences to each and every guest . Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture.

Our Hyatt Culture is represented by our mission, values, and goals through: Innovation, Respect, Service-Orientation, Authenticity. Innovation, Hyatt is forward thinking and passionate as we seek new ways to advance in the hospitality industry. Respect, Hyatt colleagues are inspired by the team's spirit and camaraderie given to one another. Service-Orientation, Hyatt is customer focused by providing authentic hospitality in every way every time. Authenticity, we encourage all colleagues to bring their authentic selves to work each day, which is at the core of our purpose, to care for people, so that they can be their best. Join a family that values respect, integrity, wellbeing, and empathy. Make a difference in the lives of those around you.Lovewhere you work!

What are the additional benefits to working at the Hyatt Regency La Jolla

Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Hyatt has the best to offer, including:

• Medical, Dental and Vision for you and your dependents upon meeting the required hours during the annual measurement period (for Part Time)
• Vacation and sick leave
• Unlimited growth potential
• Complimentary hotel nights and discounts at Hyatt properties around the world
• 401K with Matching
• Flexible Spending Account (FSA)
• Tuition Reimbursement
• Complimentary Employee Meals

About the Role – Front Office Host

The Front Office Host is responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Host. If you have worked at other Hotels as a Front Desk Host or you have interest in learning more about this opportunity, we’d love to hear from you!

Due to the nature of this role, candidates must have open availability including evenings, weekends, and holidays.

Wage Information:

The hourly rate for this position is $25.50/hr. This is the pay rate for this position that Hyatt Regency La Jolla reasonably expects to pay.

All Candidates must be in possession of identification proving authorization to work in the United States. This Position does not offer sponsorship of Work Visas. Resumes submitted that cannot fulfill these requirements will not be considered.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Strong verbal and written communication skills.
• Ability to stand for long periods of time.
• Full flexible availability including evenings, weekends, and holidays.
• Prior guest-facing customer experience or hotel experience preferred.

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