Front Desk Host: Guest Experience Champion

Priority Dispatch Corp.; Albuquerque (NM); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Time Off

401k

Employee Discounts

Growth opportunities

Sick Pay

Job summary

Legacy Hospitality is seeking a Front Desk Host to warmly welcome guests, manage reservations, and ensure seamless stays from arrival to departure. You will handle check-ins and check-outs, communicate with housekeeping, and assist guests with inquiries in a fast-paced environment.

The role requires strong communication, a guest-first mindset, and the ability to multitask while maintaining a polished, professional appearance.

Qualifications

• Excellent communication skills and a guest-first mindset are essential.
• Professional appearance, attention to detail and a can-do attitude are required.
• Ability to multitask and stay organized in a fast-paced hotel environment.

Responsibilities

• Welcome guests and provide a friendly, efficient check-in experience.
• Handle check-outs and ensure billing accuracy.
• Manage reservations, room assignments and special requests.
• Answer phone calls and assist with guest inquiries.
• Resolve guest concerns with professionalism and care.
• Process payments and maintain accurate records.

Skills

Strong communication

Guest-first mindset

Professional demeanor

Detail oriented

Multitasking

Calm under pressure

Team player

Tools

Hotel reservation systems

Job description

Legacy Hospitality is seeking a Front Desk Host to warmly welcome guests, manage reservations, and ensure seamless stays from arrival to departure. You will handle check-ins and check-outs, communicate with housekeeping, and assist guests with inquiries in a fast-paced environment.

The role requires strong communication, a guest-first mindset, and the ability to multitask while maintaining a polished, professional appearance.