Front Desk Host — Customer Care & Scheduling

Floyd's 99 Barbershop; Burbank (CA); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Employee assistance

Career growth

Health benefits

Relaxed environment

Relocation options

Job summary

Floyd's 99 Barbershop in Burbank, CA is seeking a full-time Front Desk Host who thrives in a fast-paced, customer-focused retail environment. You’ll be the friendly first point of contact, handle appointment scheduling, answer inquiries, and help keep the shop running smoothly.

The ideal candidate has 2+ years in customer service, strong communication skills, and a collaborative mindset. This role offers health benefits for full-time staff and opportunities for growth in a lively, supportive

Qualifications

• 2+ years of customer service in retail, hospitality, or beauty industries.
• Ability to communicate effectively in person and over the phone.
• Strong organizational skills and attention to detail.

Responsibilities

• Answer phone calls and greet customers at the front desk.
• Schedule appointments and manage daily calendars.
• Provide pricing information and upsell services when appropriate.
• Take messages for staff and relay information promptly.
• Assist with general cleaning duties to maintain a tidy shop.

Skills

Customer service

Phone etiquette

Scheduling appointments

Communication

Team collaboration

Job description

Floyd's 99 Barbershop in Burbank, CA is seeking a full-time Front Desk Host who thrives in a fast-paced, customer-focused retail environment. You’ll be the friendly first point of contact, handle appointment scheduling, answer inquiries, and help keep the shop running smoothly.

The ideal candidate has 2+ years in customer service, strong communication skills, and a collaborative mindset. This role offers health benefits for full-time staff and opportunities for growth in a lively, supportive