Front Desk Host — People-Focused, Fast-Paced Retail

Floyd's 99 Barbershop; Los Angeles (CA); On-site; USD 36,000 - 40,000; Full time

Benefits offered by this job

Employee assistance program

Growth opportunities

Health benefits (medical, dental, and视

Fun work environment

Nationwide locations

Job summary

Floyd's 99 Barbershop in Woodland Hills, CA is hiring a Front Desk Host. This full-time position focuses on delivering outstanding customer service by greeting clients, answering phones, and scheduling appointments in a fast-paced retail-based beauty environment.

The ideal candidate has 2+ years of retail/hospitality experience, strong communication skills, and a team-oriented approach. Benefits include health coverage and growth opportunities in a nationwide brand.

Qualifications

• 2+ years of customer service in retail, hospitality, or beauty industries.
• Experience working in a fast-paced environment.
• Strong collaboration skills with the ability to communicate over the phone and in person.
• Commitment to helping others and working with a team.
• Organizational skills, attention to detail, and time management abilities.
• Ability to maintain confidentiality.
• Ability to work a flexible schedule, including nights and weekends.

Responsibilities

• Answer phone calls and take messages for staff.
• Schedule appointments and answer questions from customers.
• Provide pricing information and upsell beauty treatments when possible.
• Generate quotes, estimate wait times, and assist with general cleaning duties.

Skills

Customer service

Fast-paced environment

Phone & in-person communication

Team collaboration

Confidentiality

Time management

Flexible schedule

Job description

Floyd's 99 Barbershop in Woodland Hills, CA is hiring a Front Desk Host. This full-time position focuses on delivering outstanding customer service by greeting clients, answering phones, and scheduling appointments in a fast-paced retail-based beauty environment.

The ideal candidate has 2+ years of retail/hospitality experience, strong communication skills, and a team-oriented approach. Benefits include health coverage and growth opportunities in a nationwide brand.