Front Desk Host: Create Seamless Guest Experiences

*Floyds 99 Barbershop - Woodland Hills; Los Angeles (CA); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Employee assistance program

Growth opportunities

Health benefits

Fun work environment

Nationwide locations

Job summary

Floyd's 99 Barbershop in Woodland Hills, CA is seeking a full-time Front Desk Host to keep our shop running smoothly. You will greet guests, answer questions, schedule appointments, and share pricing information with a positive, friendly attitude.

The role emphasizes strong customer service, teamwork, and the ability to upsell services while maintaining a clean, welcoming environment. Weekend and evening hours are required; competitive pay and full-time benefits accompany the position.

Qualifications

• 2+ years of customer service experience in retail, hospitality, or beauty.
• Ability to communicate effectively over the phone and in person.
• Strong teamwork and willingness to help others.

Responsibilities

• Answer phone calls and greet customers to provide a warm, welcoming experience.
• Schedule appointments and relay pricing information to clients.
• Upsell beauty services when appropriate and communicate wait times.
• Maintain a clean, organized front desk and assist staff with general tasks.
• Support customers and staff to ensure a smooth, courteous operation.

Skills

Customer service

Retail/Beauty experience

Communication skills

Teamwork

Job description

Floyd's 99 Barbershop in Woodland Hills, CA is seeking a full-time Front Desk Host to keep our shop running smoothly. You will greet guests, answer questions, schedule appointments, and share pricing information with a positive, friendly attitude.

The role emphasizes strong customer service, teamwork, and the ability to upsell services while maintaining a clean, welcoming environment. Weekend and evening hours are required; competitive pay and full-time benefits accompany the position.