Front Desk Host

Floyd's 99 Barbershop; Los Angeles (CA); On-site; USD 36,000 - 40,000; Full time

Benefits offered by this job

Employee assistance program

Growth opportunities

Health benefits (medical, dental, and视

Fun work environment

Nationwide locations

Job summary

Floyd's 99 Barbershop in Woodland Hills, CA is hiring a Front Desk Host. This full-time position focuses on delivering outstanding customer service by greeting clients, answering phones, and scheduling appointments in a fast-paced retail-based beauty environment.

The ideal candidate has 2+ years of retail/hospitality experience, strong communication skills, and a team-oriented approach. Benefits include health coverage and growth opportunities in a nationwide brand.

Qualifications

• 2+ years of customer service in retail, hospitality, or beauty industries.
• Experience working in a fast-paced environment.
• Strong collaboration skills with the ability to communicate over the phone and in person.
• Commitment to helping others and working with a team.
• Organizational skills, attention to detail, and time management abilities.
• Ability to maintain confidentiality.
• Ability to work a flexible schedule, including nights and weekends.

Responsibilities

• Answer phone calls and take messages for staff.
• Schedule appointments and answer questions from customers.
• Provide pricing information and upsell beauty treatments when possible.
• Generate quotes, estimate wait times, and assist with general cleaning duties.

Skills

Customer service

Fast-paced environment

Phone & in-person communication

Team collaboration

Confidentiality

Time management

Flexible schedule

Job description

How would you like a position where you can talk to all kinds of people and play a crucial part in smooth retail operations? At Floyd's 99 Barbershop, we're hiring a detail-oriented and customer service-driven person as a full-time Front Desk Host! Help keep the party going at our Woodland Hills, CA beauty shop.

YOUR BENEFITS

• Employee assistance program offering discounted or free counseling, financial planning, child and elderly care assistance, legal assistance, and more
• Ongoing opportunity for growth
• Health benefits for full-time employees, including medical, dental, and vision
• Fun and relaxed environment where you can truly be yourself
• Nationwide locations, making it easy to relocate while continuing your professional journey

That's on top of your competitive pay of $17.50/hour. Join us and help make every day a great one!

WHAT WE'RE LOOKING FOR

Can you meet these qualifications?

• 2+ years of customer service experience in the retail, hospitality, or beauty industries
• Experience working in a fast-paced environment
• Fantastic collaboration skills with an ability to communicate over the phone and in person
• Commitment to helping others and working with a team
• Organizational skills, attention to detail, and time management abilities
• Ability to maintain confidentiality
• Ability to work a flexible schedule, including nights and weekends

Are you able to work these hours?

We are available when our clients want us to be. Weekends and evening availability are of high value to us.

Is becoming a Front Desk Host right for you?

This customer service role keeps our shop running smoothly by answering phone calls, scheduling appointments, answering questions, and taking messages for staff. You speak with customers about their desired services and give them pricing information, upselling beauty treatments when possible. As you generate quotes, figure out wait times, and assist with general cleaning duties, you take pride in maintaining a positive, seamless retail environment!

Join the crew at Floyd's 99 Barbershop in Woodland Hills! Nestled near great shopping, killer food spots, and just a quick drive from the scenic Santa Monica Mountains, this location has it all. But the real vibe? It's inside the shop-where creativity, skill, and good energy come together to give clients the best cuts in town. We work hard, have fun, and keep things fresh with every style we create. If you're looking for a place where your talent is valued, your team feels like family, and every day is a chance to level up, then welcome to your new home!