Front Desk Host

*Floyds 99 Barbershop - Scottsdale; Scottsdale (AZ); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Health benefits

Growth opportunities

Flexible schedule

Nationwide locations

Employee assistance program

Competitive pay & tips

Job summary

Floyd's 99 Barbershop in Scottsdale, AZ is seeking a friendly Front Desk Host to help keep our busy shop running smoothly. In this full-time role, you will greet guests, answer phones, book appointments, quote services, and assist customers in a fast-paced retail environment.

The ideal candidate has 2+ years of customer service experience, works well in a team, communicates clearly, and can work weekends and evenings.

Qualifications

• 2+ years of customer service experience in retail, hospitality, or beauty.
• Experience working in a fast-paced environment.
• Strong collaboration and communication skills, both phone and in person.
• Ability to work a flexible schedule, including nights and weekends.
• Commitment to helping others and teamwork.

Responsibilities

• Answer phone calls and take messages for staff.
• Schedule appointments and provide pricing information.
• Upsell treatments or products where appropriate.
• Maintain a clean, welcoming front desk and retail area.
• Support daily store operations and cash handling.

Skills

Customer service

Phone communication

In-person communication

Teamwork

Time management

Education

None

Job description

How would you like a position where you can talk to all kinds of people and play a crucial part in smooth retail operations? At Floyd's 99 Barbershop, we're hiring a detail-oriented and customer service-driven person as a full-time Front Desk Host! Help keep the party going at our Scottsdale, AZ barbershop.

YOUR BENEFITS

• Employee assistance program offering discounted or free counseling, financial planning, child and elderly care assistance, legal assistance, and more
• Ongoing opportunity for growth
• Health benefits for full-time employees, including medical, dental, and vision
• Fun and relaxed environment where you can truly be yourself
• Nationwide locations, making it easy to relocate while continuing your professional journey

That's on top of your competitive pay of $15.00/hour. Join us and help make every day a great one!

WHAT WE'RE LOOKING FOR

Can you meet these qualifications?

• 2+ years of customer service experience in the retail, hospitality, or beauty industries
• Experience working in a fast-paced environment
• Fantastic collaboration skills with an ability to communicate over the phone and in person
• Commitment to helping others and working with a team
• Organizational skills, attention to detail, and time management abilities
• Ability to maintain confidentiality
• Ability to work a flexible schedule, including nights and weekends

ARE YOU ABLE TO WORK THESE HOURS?

We are available when our clients want us to be. Weekends and evening availability are of high value to us.

IS BEING A FRONT DESK HOST RIGHT FOR YOU?

This customer service role keeps our shop running smoothly by answering phone calls, scheduling appointments, answering questions, and taking messages for staff. You speak with customers about their desired services and give them pricing information, upselling treatments or products when possible. As you generate quotes, figure out wait times, and assist with general cleaning duties, you take pride in maintaining a positive, seamless retail environment!

Join the crew at Floyd's 99 Barbershop in Scottsdale! Right in the heart of the action near Kierland Commons and the Arizona Boardwalk, our shop is surrounded by great food, shopping, and entertainment. This is the perfect spot to show off your skills, connect with customers, and grow your craft. At Floyd's, we offer a laid-back, supportive vibe where you can truly shine. With great pay, awesome tips, and solid benefits, plus a team that feels like family, you'll love coming to work every day. If you're all about helping people look and feel their best in a fun, high-energy atmosphere, we want you on our team.

At Floyd's, we're more than a barbershop-we're a national leader in modern grooming, known for our expert services, strong culture, and top-tier talent.