Front Desk Host

*Floyds 99 Barbershop; United States; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Employee assistance program

Growth opportunities

Health benefits (medical, dental, and視

Relaxed work environment

Job summary

Floyd's 99 Barbershop is hiring a full-time Front Desk Host to be the welcoming, detail-oriented face of our shop. You will handle calls, schedule appointments, answer questions, and relay messages for staff while contributing to a fast-paced, energetic retail environment.

You’ll engage customers with pricing information, upsell where appropriate, and help maintain cleanliness and order. This role offers competitive pay and opportunities for growth within our nationwide locations.

Qualifications

• 2+ years of customer service experience in the retail, hospitality, or beauty industries.
• Experience working in a fast-paced environment.
• Excellent collaboration and communication over the phone and in person.
• Ability to work a flexible schedule, including nights and weekends.
• Ability to maintain confidentiality.

Responsibilities

• Answering phone calls, scheduling appointments, answering questions, and taking messages for staff.
• Provide pricing information and upsell treatments or products when possible.
• Generate quotes and estimate wait times; assist with general cleaning duties.
• Maintain a positive, seamless retail environment at Floyd's 99 Barbershop.

Skills

Customer service experience

Communication skills

Organizational skills

Teamwork

Confidentiality

Flexible schedule

Job description

• Floyd's 99 Barbershop - Corporate Locations


• USA


• Other


• Full Time


• Employee assistance program, financial planning, child and elderly care assistance, legal assistance, opportunity for growth, health benefits for full-time employees, including medical, dental, and vision

How would you like a position where you can talk to all kinds of people and play a crucial part in smooth retail operations? At Floyd's 99 Barbershop, we're hiring a detail-oriented and customer service-driven person as a full-time Front Desk Host! Help keep the party going at our barbershop.

YOUR BENEFITS

• Employee assistance program offering discounted or free counseling, financial planning, child and elderly care assistance, legal assistance, and more


• Ongoing opportunity for growth


• Health benefits for full-time employees, including medical, dental, and vision


• Fun and relaxed environment where you can truly be yourself


• Nationwide locations, making it easy to relocate while continuing your professional journey

That's on top of your competitive pay. Join us and help make every day a great one!

WHAT WE'RE LOOKING FOR

Can you meet these qualifications?

• 2+ years of customer service experience in the retail, hospitality, or beauty industries


• Experience working in a fast-paced environment


• Fantastic collaboration skills with an ability to communicate over the phone and in person


• Commitment to helping others and working with a team


• Organizational skills, attention to detail, and time management abilities


• Ability to maintain confidentiality


• Ability to work a flexible schedule, including nights and weekends

Are you able to work these hours?

We are available when our clients want us to be. Weekends and evening availability are of high value to us.

Is becoming a Front Desk Host right for you?

This customer service role keeps our shop running smoothly by answering phone calls, scheduling appointments, answering questions, and taking messages for staff. You speak with customers about their desired services and give them pricing information, upselling treatments or products when possible. As you generate quotes, figure out wait times, and assist with general cleaning duties, you take pride in maintaining a positive, seamless retail environment!

At Floyd's 99 Barbershop, we're all about fresh cuts, bold style, and good vibes. We combine expert craftsmanship with a high-energy, music-filled atmosphere where individuality thrives and creativity takes center stage. Our team believes in people first, supporting each other, celebrating unique talents, and giving every client an experience that leaves them looking sharp and feeling confident. Whether it's mastering classic cuts or pushing the limits with new trends, we show up every day ready to grow, collaborate, and bring great energy to the chair. If you're passionate about your craft and want to be part of a fun, inclusive, and supportive beauty family, Floyd's 99 is the place where your talent can truly shine.

At Floyd's, we're more than a barbershop-we're a national leader in modern grooming, known for our expert services, strong culture, and top-tier talent.