Front Desk Host

*Floyds 99 Barbershop - Vernon Hills; Vernon Hills (IL); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Employee assistance program

Growth opportunities

Health benefits (full-time)

Friendly, relaxed environment

Job summary

Floyd's 99 Barbershop in Vernon Hills, IL is seeking a full-time Front Desk Host to greet guests, answer calls, schedule appointments, and provide pricing information in a fast-paced, friendly environment.

Ideal candidates are highly organized, customer-service driven, and able to work a flexible schedule including nights and weekends. This role supports smooth retail operations and a top-tier client experience at our Vernon Hills location.

Qualifications

• 2+ years of customer service in retail, hospitality, or beauty.
• Experience in a fast-paced environment.
• Ability to communicate well on the phone and in person.
• Team player with strong organizational skills.

Responsibilities

• Answer phone calls and take messages for staff.
• Schedule appointments and discuss services with customers.
• Provide pricing information and upsell when possible.
• Assist with general cleaning and maintain a positive retail environment.

Skills

Customer service

Communication

Teamwork

Organization

Confidentiality

Flexible schedule

Job description

How would you like a position where you can talk to all kinds of people and play a crucial part in smooth retail operations? At Floyd's 99 Barbershop, we're hiring a detail-oriented and customer service-driven person as a full-time Front Desk Host! Help keep the party going at our Vernon Hills, IL barbershop.

YOUR BENEFITS

• Employee assistance program offering discounted or free counseling, financial planning, child and elderly care assistance, legal assistance, and more
• Ongoing opportunity for growth
• Health benefits for full-time employees, including medical, dental, and vision
• Fun and relaxed environment where you can truly be yourself
• Nationwide locations, making it easy to relocate while continuing your professional journey

That's on top of your competitive pay of $16.00/hour. Join us and help make every day a great one!

WHAT WE'RE LOOKING FOR

Can you meet these qualifications?

• 2+ years of customer service experience in the retail, hospitality, or beauty industries
• Experience working in a fast-paced environment
• Fantastic collaboration skills with an ability to communicate over the phone and in person
• Commitment to helping others and working with a team
• Organizational skills, attention to detail, and time management abilities
• Ability to maintain confidentiality
• Ability to work a flexible schedule, including nights and weekends

Are you able to work these hours?

We are available when our clients want us to be. Weekends and evening availability are of high value to us.

Is becoming a Front Desk Host right for you?

This customer service role keeps our shop running smoothly by answering phone calls, scheduling appointments, answering questions, and taking messages for staff. You speak with customers about their desired services and give them pricing information, upselling treatments or products when possible. As you generate quotes, figure out wait times, and assist with general cleaning duties, you take pride in maintaining a positive, seamless retail environment!

Floyd's 99 Barbershop in Vernon Hills is where skill meets style in a fun, high-energy atmosphere. Located in a bustling area near Hawthorn Mall, our shop is surrounded by great restaurants, coffee spots, and local hangouts, making it easy to grab a bite or recharge before or after your shift. We're all about precision cuts, creative styles, and an unbeatable client experience, with a team that brings passion and personality to every appointment. No egos here-just a supportive crew that hypes each other up and works hard to keep improving. We take our craft seriously but know how to have a good time while doing it. If you're looking for a place where your skills are valued, your growth is encouraged, and every day is a new opportunity to create something great, we're calling your name!

At Floyd's, we're more than a barbershop-we're a national leader in modern grooming, known for our expert services, strong culture, and top-tier talent. Come join the coolest shop in town