Front Desk Host

*Floyds 99 Barbershop - Venice; Los Angeles (CA); On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

Employee assistance program

Growth opportunities

Health benefits for full-time

Fun and relaxed environment

Job summary

Floyd's 99 Barbershop - Venice is hiring a full-time Front Desk Host in Venice, CA. This role focuses on delivering exceptional customer service, answering phones, scheduling appointments, and assisting staff to keep the shop running smoothly.

The ideal candidate has 2+ years in customer service, thrives in a fast-paced retail/hospitality setting, and can work evenings and weekends. The environment emphasizes a friendly, collaborative culture with opportunities for growth and internal

Qualifications

• 2+ years of customer service experience in retail, hospitality, or beauty industries
• Experience in a fast-paced environment
• Strong communication skills, both over the phone and in person
• Able to work a flexible schedule including nights and weekends

Responsibilities

• Answer phone calls and greet customers to create a welcoming atmosphere
• Schedule appointments and relay pricing or service information to clients
• Upsell treatments or products when appropriate and manage messages for staff

Skills

Customer service

Communication

Teamwork

Organization

Job description

How would you like a position where you can talk to all kinds of people and play a crucial part in smooth retail operations? At Floyd's 99 Barbershop, we're hiring a detail-oriented and customer service-driven person as a full-time Front Desk Host! Help keep the party going at our Venice, CA barbershop.

YOUR BENEFITS

• Employee assistance program offering discounted or free counseling, financial planning, child and elderly care assistance, legal assistance, and more
• Ongoing opportunity for growth
• Health benefits for full-time employees, including medical, dental, and vision
• Fun and relaxed environment where you can truly be yourself
• Nationwide locations, making it easy to relocate while continuing your professional journey

That's on top of your competitive pay of $17.50/hour. Join us and help make every day a great one!

WHAT WE'RE LOOKING FOR

Can you meet these qualifications?

• 2+ years of customer service experience in the retail, hospitality, or beauty industries
• Experience working in a fast-paced environment
• Fantastic collaboration skills with an ability to communicate over the phone and in person
• Commitment to helping others and working with a team
• Organizational skills, attention to detail, and time management abilities
• Ability to maintain confidentiality
• Ability to work a flexible schedule, including nights and weekends

Are you able to work these hours?

We are available when our clients want us to be. Weekends and evening availability are of high value to us.

Is becoming a Front Desk Host right for you?

This customer service role keeps our shop running smoothly by answering phone calls, scheduling appointments, answering questions, and taking messages for staff. You speak with customers about their desired services and give them pricing information, upselling treatments or products when possible. As you generate quotes, figure out wait times, and assist with general cleaning duties, you take pride in maintaining a positive, seamless retail environment!

Join Floyd's 99 Barbershop in Venice, located at 609 Lincoln Blvd, where edgy style meets laid-back beach vibes in one of LA's most iconic neighborhoods. We're more than just a barbershop-we're a destination for self-expression, creativity, and top-tier service. Our barbershop is fast-paced, fueled by music, and built on a culture of collaboration where everyone-clients and teammates alike-feels welcome. No egos, no drama, just a team of skilled artists who love their craft, support each other, and keep the energy high. With a constant flow of clients, ongoing education, and a work-hard, have-fun mentality, we're the perfect spot to elevate your career. If you're ready to bring your talent, personality, and passion to a place that values it, we want you on our beauty team!

At Floyd's, we're more than a barbershop-we're a national leader in modern grooming, known for our expert services, strong culture, and top-tier talent. Come join the coolest shop in town.