Front Desk Guest Specialist — Growth Path & Perks

Hilton Garden Inn Bethesda Downtown; Bethesda (MD); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

401k

Health/Dental/Vision/Life/Voluntary

Management Development Program

TEAM and Travel Discounts

Vacation/Well/Holiday Pay

Career Advancement Opportunity

Referral Bonus Program

Job summary

Hilton Garden Inn Bethesda Downtown in Bethesda, MD seeks a Front Desk Agent to welcome guests, check them in, manage information, distribute keys, and answer inquiries, ensuring an excellent stay. This role emphasizes hospitality, energetic service, and guest satisfaction.

We offer a Management Development Program and travel discounts, plus comprehensive TEAM benefits and opportunities for advancement within our growing team.

Qualifications

• Prior front desk experience in a brand setting or luxury hotel environment preferred.
• Strong knowledge of Microsoft Office applications and hotel-specific platforms.
• Fluency in English; Spanish language skills desired.

Responsibilities

• Welcome guests, manage their information, distribute keys, and assign rooms.
• Answer general inquiries to ensure an excellent guest stay.

Skills

Front Desk Experience

Microsoft Office

Hotel Software

Communication

English Fluency

Spanish preferred

Tools

OnQ

Opera

Fosse

Lightspeed

HotSOS

GXP

BOB

Kipsu

Slack

Job description

Hilton Garden Inn Bethesda Downtown in Bethesda, MD seeks a Front Desk Agent to welcome guests, check them in, manage information, distribute keys, and answer inquiries, ensuring an excellent stay. This role emphasizes hospitality, energetic service, and guest satisfaction.

We offer a Management Development Program and travel discounts, plus comprehensive TEAM benefits and opportunities for advancement within our growing team.