Hotel Front Desk Specialist – Guest Experience

Bardessono; Linthicum (MD); On-site; USD 30,000 - 42,000; Full time

Job summary

Hilton Garden Inn BWI Airport in Linthicum is seeking a friendly front desk associate to check guests in/out and handle reservations. You’ll post charges, manage cash, and maintain daily transactions using the Front Office system. Team-based environment with variable schedules including nights and weekends.

Strong communication and a proactive, guest-centered approach are essential. This role offers the chance to contribute to a positive guest experience at a hotel close to BWI and local

Qualifications

• High work ethic and strong guest service orientation.
• Ability to work varying shifts including nights, weekends, and holidays.
• Excellent communication and teamwork to provide great guest experiences.

Responsibilities

• Greet and check guests in and out promptly and professionally.
• Post charges accurately and efficiently.
• Maintain knowledge of Front Office systems and daily transactions.

Job description

Hilton Garden Inn BWI Airport in Linthicum is seeking a friendly front desk associate to check guests in/out and handle reservations. You’ll post charges, manage cash, and maintain daily transactions using the Front Office system. Team-based environment with variable schedules including nights and weekends.

Strong communication and a proactive, guest-centered approach are essential. This role offers the chance to contribute to a positive guest experience at a hotel close to BWI and local