Front Desk Guest Services Specialist — Sundays Off

InTown Suites; Memphis (TN); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Health, dental, vision insurance

401k with company match

PTO for full-time employees

Sundays off and no late shifts

Weekly payroll

Job summary

InTown Suites in Memphis, TN is seeking a Guest Services Representative to assist guests with check‑in/check‑out, reservations, and front desk duties. The role requires a professional demeanor, strong communication, and the ability to resolve guest concerns promptly.

The position supports the front office functions when management is unavailable, with responsibilities including safety compliance, basic accounting, and coordination with property staff.

Qualifications

• Must be able to read, understand and interact with guests and staff.
• Ability to manage multiple tasks in a fast‑paced front desk environment.
• Proficient in basic computer operations and cash handling.
• Strong communication and problem‑solving skills required.

Responsibilities

• Take reservations and assist guests courteously and efficiently.
• Check guests in/out in a timely, professional manner.
• Represent the hotel in a courteous way and handle guest issues with discretion.
• Notify management of any safety, security or cash concerns promptly.
• Maintain cleanliness and organization of front desk and workspaces.

Skills

Guest service orientation

Communication skills

Time management

Multitasking

Professional demeanor

Cash handling

Team cooperation

Reading comprehension

Problem solving

English fluency

Tools

Front Office software

Job description

InTown Suites in Memphis, TN is seeking a Guest Services Representative to assist guests with check‑in/check‑out, reservations, and front desk duties. The role requires a professional demeanor, strong communication, and the ability to resolve guest concerns promptly.

The position supports the front office functions when management is unavailable, with responsibilities including safety compliance, basic accounting, and coordination with property staff.