Front Desk & Guest Services Specialist

Hotel Management and Consulting, Inc.; Petersburg (VA); Presencial; USD 17.000 - 23.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

DailyPay Access

Medical insurance

Dental insurance

Vision insurance

Paid time off

Employee Assistance Program

Career growth opportunities

Descripción de la vacante

Hotel Management & Consulting, Inc. in Petersburg, VA, seeks a friendly Guest Attendant who will be the face of the property and the first point of contact for guests.

This role emphasizes front desk duties, guest services, and the ability to handle reservations, check-ins, tours, and special requests. We offer flexible pay options with DailyPay, plus medical, dental, vision, PTO, and career growth opportunities.

Formación

• Minimum of one year in customer service; hotel operations experience preferred.

Responsabilidades

• Front Office Operations: daily property operations including reservations, renewals, check-outs, and check-ins.
• Guest Services: meeting guest needs, conducting tours for potential guests, and fulfilling special requests.
• Laundry Duties: manage laundry, folding, and linen/towel organization.
• Cleaning & Maintenance: clean public areas and stock supplies.
• Sales & Marketing: assist with in-house guest sales and marketing initiatives.
• Emergency Procedures: follow property emergency procedures and ensure security for guests.
• Other Duties as Assigned.

Conocimientos

Customer service

Computer skills

Communication

Organization

Problem solving

Scheduling

Herramientas

POS systems

Descripción del empleo

Hotel Management & Consulting, Inc. in Petersburg, VA, seeks a friendly Guest Attendant who will be the face of the property and the first point of contact for guests.

This role emphasizes front desk duties, guest services, and the ability to handle reservations, check-ins, tours, and special requests. We offer flexible pay options with DailyPay, plus medical, dental, vision, PTO, and career growth opportunities.