Front Desk & Guest Services Specialist

Norfolk Yacht and Country Club; Norfolk (VA); In loco; USD 19.000 - 25.000; Tempo pieno

Descrizione del lavoro

Norfolk Yacht and Country Club is seeking a Front Desk Receptionist to warmly greet guests, manage calls, and support daily office operations. You will promote club services and events while ensuring accurate records and smooth check-in/check-out for guests and transient boaters.

The role requires a high school diploma or equivalent and proficiency with common office software. This on-site position emphasizes courteous, professional guest interactions.

Competenze

• High school diploma or equivalent required.
• Ability to perform tasks on a computer.

Mansioni

• Answer telephones, direct calls and take messages.
• Greet guests and contractors; provide welcome, courteous service.
• Actively promote the dining, racquet sports, pool, fitness and yachting businesses and events.
• Check in/out guests and handle guest room transactions.
• Compile, copy, sort, and file records of office activities and transactions.
• Data entry and spreadsheet management.

Conoscenze

Problem solving

Adaptability

Customer service

Attention to detail

Communication

Organization

Time management

Formazione

High school diploma or equivalent

Strumenti

Microsoft Word

Microsoft Excel

Copy machine

Fax machine

Descrizione del lavoro

Norfolk Yacht and Country Club is seeking a Front Desk Receptionist to warmly greet guests, manage calls, and support daily office operations. You will promote club services and events while ensuring accurate records and smooth check-in/check-out for guests and transient boaters.

The role requires a high school diploma or equivalent and proficiency with common office software. This on-site position emphasizes courteous, professional guest interactions.