Front Desk Guest Services Pro - Evening Shifts Paid Weekly

Buffalo Lodging; Columbus (OH); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Paid Weekly

401k Match

Vacation & Sick Time

Paid Holidays

Tuition Reimbursement

Flexible Spending Account

Life Insurance

Short-Term Disability

Long-Term Disability

Employee Assistance Program

Hotel Discounts

Wellness Programs

Employee Events

Learning & Development

Employee Referral Program

Job summary

Buffalo Lodging Associates in Columbus, OH is seeking a Guest Services Representative to join our Hampton Inn & Suites front desk team. You will greet guests, handle check-in/check-out in the property management system, and provide information about hotel services.

The role offers Full-Time and Part-Time opportunities on a 3pm–11pm shift, with weekend availability required. Ideal candidates have customer service experience in hospitality, familiarity with Hilton brands, and solid computer skills

Qualifications

• Customer service experience in hospitality preferred.
• Hilton experience is a plus.
• High School diploma or equivalent preferred.
• Strong computer skills including Word and Excel; familiarity with property management systems.

Responsibilities

• Greet guests and complete check-in/check-out using the property management system.
• Handle cash, credit card information and goods at the property.
• Identify guest needs and provide information about hotel services to create an accommodating environment.
• Take reservations from callers and input/update information in the PMS.
• Typical Schedule: Morning 7 AM – 3 PM, Evening 3 PM – 11 PM, Weekend availability required.

Skills

Customer Service

Communication

Time Management

Hospitality

Education

High School Diploma or equivalent

Tools

Property Management System

Microsoft Word

Microsoft Excel

Intranet

Job description

Buffalo Lodging Associates in Columbus, OH is seeking a Guest Services Representative to join our Hampton Inn & Suites front desk team. You will greet guests, handle check-in/check-out in the property management system, and provide information about hotel services.

The role offers Full-Time and Part-Time opportunities on a 3pm–11pm shift, with weekend availability required. Ideal candidates have customer service experience in hospitality, familiarity with Hilton brands, and solid computer skills