Front Desk Guest Services Associate

Courtyard By Marriott; Cary (NC); On-site; USD 17,000 - 22,000; Part time

Job summary

Courtyard by Marriott in Cary, NC is seeking a part-time Guest Services Agent to provide warm, efficient service at the front desk. You will handle reservations, welcome guests, verify payment, and coordinate with housekeeping and sales to meet guest expectations.

The role requires excellent communication, a calm demeanor during busy periods, basic computer skills, and the ability to follow procedures in a fast-paced hospitality environment. Weekend availability is required.

Qualifications

• High school diploma or GED; hospitality experience preferred.
• Experience in a computerized environment is essential.
• Ability to read and write English and communicate clearly.

Responsibilities

• Make reservations accurately for hotel guests.
• Check guests in/out following proper steps.
• Protect guest privacy and billing accuracy.
• Coordinate with housekeeping and other departments to meet guest needs.
• Provide information about hotel amenities and local attractions.

Skills

Team communication

English literacy

Verbal skills

Composure

Attention to detail

Education

High school diploma or GED

Job description

Courtyard by Marriott in Cary, NC is seeking a part-time Guest Services Agent to provide warm, efficient service at the front desk. You will handle reservations, welcome guests, verify payment, and coordinate with housekeeping and sales to meet guest expectations.

The role requires excellent communication, a calm demeanor during busy periods, basic computer skills, and the ability to follow procedures in a fast-paced hospitality environment. Weekend availability is required.