Guest Service Pro — Part-Time Front Desk (Flexible Hours)

CMC Hotels; Cary (NC); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Wages based on experience

Paid Vacation

Holiday Pay

401K

Job summary

SpringHill Suites Raleigh Cary is hiring a Part Time Guest Service Representative to handle check-in/check-out and guest needs. Prior hotel experience is highly desired, with AM/PM shifts and flexible hours.

The role emphasizes welcoming guests, delivering excellent service, handling reservations in the PMS, and processing payments. Benefits like vacation, holiday pay, and a 401K are offered to eligible associates.

Qualifications

• Excellent customer service and communication skills.
• Self-motivated and able to work independently.
• Ability to stand for long periods and handle guest comments.

Responsibilities

• Assist guests with check-in and check-out processes.
• Provide superior guest service and information on hotel policies.
• Enter and update reservations on PMS, process payments.
• Support guests with amenities and services during their stay.

Skills

Customer service

Communication

Self-motivation

Independence

Standing long

Tools

Fosse POS

Job description

SpringHill Suites Raleigh Cary is hiring a Part Time Guest Service Representative to handle check-in/check-out and guest needs. Prior hotel experience is highly desired, with AM/PM shifts and flexible hours.

The role emphasizes welcoming guests, delivering excellent service, handling reservations in the PMS, and processing payments. Benefits like vacation, holiday pay, and a 401K are offered to eligible associates.