Guest Services Specialist - Hotel Front Desk

CMC Hotels; Raleigh (NC); Híbrido; USD 30 000 - 42 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive wages based on experience

Paid Vacation

7 Paid Holidays

Virtual Health Care Plan

401k

Hotels Room Discounts

Resumo da oferta

CMC Hotels in Raleigh is seeking an front desk associate to provide efficient check-in/check-out services and deliver excellent guest experiences. You will stay informed on hotel activities, property details, and in-house events to answer guest inquiries.

Ideal candidates have Hyatt Hotels experience, a strong work ethic, and the ability to work independently while maintaining accuracy in basic accounting tasks and computer use. A clean background check and reliable transport are required.

Qualificações

• Previous Hyatt Hotels experience is highly desired.
• Be self-motivated and able to work independently.
• Strong work ethic and a desire to succeed.
• Clean background check, and reliable transportation a must.
• Must possess solid basic accounting and math skills, be comfortable with computers and have excellent customer service and communication skills.

Responsabilidades

• Interfacing with the previous shift and managers to be updated on hotel activities.
• Provide expedient check-in/check-out service.
• Be knowledgeable of hotel property and in-house events.
• Provide guests with information concerning hotel policies and amenities/services.
• Assistance in reaching monthly brand standard goals in regards to customer service, employee training and brand recognition.

Descrição da oferta de emprego

CMC Hotels in Raleigh is seeking an front desk associate to provide efficient check-in/check-out services and deliver excellent guest experiences. You will stay informed on hotel activities, property details, and in-house events to answer guest inquiries.

Ideal candidates have Hyatt Hotels experience, a strong work ethic, and the ability to work independently while maintaining accuracy in basic accounting tasks and computer use. A clean background check and reliable transport are required.