Hotel Front Desk & Guest Service Pro – Paid Vacation & 401k

CMC Hotels; Cary (NC); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Competitive wages based on experience

Paid Vacation

Holiday Pay

401k

Job summary

CMC Hotels in Cary, NC is seeking a customer-service oriented front desk associate to welcome guests and manage check-in/check-out with professionalism.

Ideal candidates have previous hotel experience, strong communication skills, and the ability to work independently while maintaining brand standards and guest satisfaction.

Competitive wages are based on experience, with benefits including paid vacation, holiday pay and 401(k). Reliable transportation and a clean background are required.

Qualifications

• Previous hotel experience is highly desired.
• Be self motivated and able to work independently.
• Strong work ethic and a desire to succeed.
• Clean background check, and reliable transportation a must.
• Must possess solid basic accounting and math skills, be comfortable with computers and have excellent customer service and communication skills.

Responsibilities

• Interfacing with the previous shift and managers to be updated on hotel activities.
• Provide expedient check-in/check-out service.
• Be knowledgeable of hotel property and in-house events.
• Provide guests with information concerning hotel policies and amenities/services.
• Assistance in reaching monthly brand standard goals in regards to customer service, employee training and brand recognition.

Skills

Customer service orientation

Communication skills

Self-motivation

Attention to detail

Computer skills

Job description

CMC Hotels in Cary, NC is seeking a customer-service oriented front desk associate to welcome guests and manage check-in/check-out with professionalism.

Ideal candidates have previous hotel experience, strong communication skills, and the ability to work independently while maintaining brand standards and guest satisfaction.

Competitive wages are based on experience, with benefits including paid vacation, holiday pay and 401(k). Reliable transportation and a clean background are required.