Front Desk & Guest Experience Specialist II

NAVY EXCHANGE SERVICE COMMAND (NEXCOM); Gulfport (MS); In loco; USD 17.000 - 22.000; Part-time

Descrizione del lavoro

NAVY EXCHANGE SERVICE COMMAND (NEXCOM) Gulfport location is seeking a front desk associate to manage guest check-ins, reservations, and payments while ensuring guest satisfaction. You will handle daily lobby operations and coordinate with lodging staff to maintain a secure and welcoming environment.

The role requires effective communication, ability to handle overnight shifts, and familiarity with PMS/POS systems to service guests and close daily tasks.

Competenze

• One year of general office clerical experience.
• Experience handling reservations and guest payments.
• Ability to work overnight and on weekends/holidays.

Mansioni

• Assist guests with reservations, check-in/out, payments.
• Greet guests and maintain guest relations.
• Operate a multi-line phone system and PMS to manage reservations.

Conoscenze

Guest services

Reservations handling

Cash handling

Telephone etiquette

Communication skills

Strumenti

PMS

POS system

Multi-line phone system

Descrizione del lavoro

NAVY EXCHANGE SERVICE COMMAND (NEXCOM) Gulfport location is seeking a front desk associate to manage guest check-ins, reservations, and payments while ensuring guest satisfaction. You will handle daily lobby operations and coordinate with lodging staff to maintain a secure and welcoming environment.

The role requires effective communication, ability to handle overnight shifts, and familiarity with PMS/POS systems to service guests and close daily tasks.