Front Desk & Guest Services Supervisor

Gulfport; Gulfport (MS); In loco; USD 22.000 - 31.000; Tempo pieno

Descrizione del lavoro

Navy Exchange in Gulfport, Mississippi seeks a Guest Service Supervisor to lead front desk operations for the NHG facility. You will coordinate guest services, manage staff, and ensure smooth operations across shifts including holidays.

Experience in guest services and familiarity with Navy Lodge front-of-house operations is preferred; responsibilities include training, scheduling, payroll entry, and maintaining guest safety and satisfaction.

Competenze

• Two years of administrative or related experience preferred.
• Specialized experience in guest services or Navy Lodge front-of-house operations preferred.

Mansioni

• Oversee front desk operations and lobby appearance.
• Train staff on NHG systems and SOPs; ensure annual training is completed.
• Balance daily transactions and assist with end-of-day reporting and audits.

Conoscenze

Customer service

Supervisory

Communication

Formazione

High school diploma

Strumenti

Property Management System

POS system

Payroll system

Descrizione del lavoro

Navy Exchange in Gulfport, Mississippi seeks a Guest Service Supervisor to lead front desk operations for the NHG facility. You will coordinate guest services, manage staff, and ensure smooth operations across shifts including holidays.

Experience in guest services and familiarity with Navy Lodge front-of-house operations is preferred; responsibilities include training, scheduling, payroll entry, and maintaining guest safety and satisfaction.