Front Desk Guest Experience Specialist - Early Pay

Spirehotels; Broomfield (CO); On-site; USD 24,108 - 24,796; Full time

Benefits offered by this job

Dental and vision insurance

Early pay or earned wage access

Matched 401K

Job summary

A prominent hospitality management company in Broomfield is seeking a front desk associate to provide exceptional service to guests. Responsibilities include warmly welcoming guests, managing the check-in process, and resolving inquiries promptly. Ideal candidates will have a high school diploma and experience in customer service, preferably in a hotel setting. The role offers a competitive wage between $17.50 and $18.00 per hour and an extensive benefits package including early pay options and wellness programs.

Qualifications

• One year of experience in customer service or a guest-facing role is required.
• Previous Front Desk experience in hotels preferred.
• Full understanding of and comfort with MS Suite (Outlook, Word, Excel).

Responsibilities

• Deliver unparalleled service to guests.
• Respond promptly to guest questions and requests.
• Streamline the check-in and check-out process.

Skills

Customer service skills

Multitasking ability

Computer literacy (MS Office)

Education

High school diploma or equivalent

Tools

Fosse PMS systems

Job description

A prominent hospitality management company in Broomfield is seeking a front desk associate to provide exceptional service to guests. Responsibilities include warmly welcoming guests, managing the check-in process, and resolving inquiries promptly. Ideal candidates will have a high school diploma and experience in customer service, preferably in a hotel setting. The role offers a competitive wage between $17.50 and $18.00 per hour and an extensive benefits package including early pay options and wellness programs.