Front Desk Guest Experience Specialist | Same-Day Pay

Hotel Equities; Colorado Springs (CO); On-site; Full time

Benefits offered by this job

Same-day pay available

Employee Assistance Program

Reduced Room Rates throughout the portfolio

Job summary

A hospitality management company is seeking a Guest Services Representative in Colorado Springs. The role involves greeting guests, responding to inquiries, and ensuring compliance with safety and service standards. Ideal candidates should have a high school diploma and strong communication skills. Experience with Marriott standards is preferred. The position requires the ability to handle cash transactions and maintain financial accuracy, all within a team-driven culture that values service. Join us to make a lasting impression on our guests.

Qualifications

• High School diploma or equivalent required.
• Experience with Marriott processes and standards preferred.
• Must possess basic computer skills.

Responsibilities

• Greet and welcome guests upon arrival.
• Respond to guest inquiries and concerns.
• Ensure compliance with safety standards.
• Handle cash and maintain financial accuracy.

Skills

Communication skills

Customer service

Problem-solving

Basic math skills

Time management

Education

High School diploma / Secondary qualification

Job description

A hospitality management company is seeking a Guest Services Representative in Colorado Springs. The role involves greeting guests, responding to inquiries, and ensuring compliance with safety and service standards. Ideal candidates should have a high school diploma and strong communication skills. Experience with Marriott standards is preferred. The position requires the ability to handle cash transactions and maintain financial accuracy, all within a team-driven culture that values service. Join us to make a lasting impression on our guests.