Front Desk Guest Experience Specialist

MAMBA HOSPITALITY MANAGEMENT LLC; Redding (CA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

401(k) matching

Competitive salary

Flexible Scheduling

Career Advancement Opportunities

Job summary

A hospitality management company in California is looking for a customer-focused Guest Service Representative. You will be the face of the hotel, responsible for checking in guests, managing front desk operations, and ensuring excellent customer service. The ideal candidate thrives on making connections with guests and takes pride in maintaining the front desk's presentation. If you are enthusiastic about offering memorable experiences and enjoy a fast-paced environment, we’d love to hear from you!

Qualifications

• Prior experience as a Front Desk Agent, Receptionist, or similar hospitality role.
• Excellent communication and organization skills.
• Proficient in English; knowledge of other languages is a plus.

Responsibilities

• Greet every guest with a smile.
• Manage check-in and check-out tasks.
• Handle reservations with accuracy.

Skills

Customer service mindset

Excellent communication

Multitasking skills

Punctuality

Computer literacy

Tools

Property management software

Job description

A hospitality management company in California is looking for a customer-focused Guest Service Representative. You will be the face of the hotel, responsible for checking in guests, managing front desk operations, and ensuring excellent customer service. The ideal candidate thrives on making connections with guests and takes pride in maintaining the front desk's presentation. If you are enthusiastic about offering memorable experiences and enjoy a fast-paced environment, we’d love to hear from you!