Front Desk & Guest Experience Specialist

Jones Lang LaSalle Incorporated; San Francisco (CA); On-site; USD 50,000 - 60,000; Full time

Job summary

Jones Lang LaSalle Incorporated in San Francisco, CA seeks a proactive Receptionist to warmly welcome guests, manage arrivals, and support office services. You will coordinate parking, security access, visitor badges, and courier logistics in a fast-paced corporate setting.

The role requires at least 2 years in customer service, excellent English communication, and the ability to multitask with attention to detail.

Qualifications

• Minimum 2 years of customer service related experience in hospitality, reception, or guest services roles.
• Excellent communication skills with fluency in English.
• Demonstrated flexibility and positive attitude in managing shifting daily priorities and high volumes of guests.

Responsibilities

• Enthusiastically welcomes guests and proactively assists with arrivals, office orientations, and departures.
• Shares knowledge of office services, spaces, and amenities to help visitors feel welcomed and productive.
• Tracks all visitors, manages parking and vehicle logs, coordinates security access cards, and welcomes event guests with printed badges.
• Manages incoming and outgoing courier services, packages, and mail; supports onboarding and off-boarding processes as required.
• Multi-tasks at a fast pace with attention to detail to ensure accuracy and efficiency across guest services and admin tasks.
• Collaborates with team to communicate trends in guest services, develop best practices, and implement streamlined processes.

Skills

Customer service

Communication

Multi-tasking

Flexibility

Job description

Jones Lang LaSalle Incorporated in San Francisco, CA seeks a proactive Receptionist to warmly welcome guests, manage arrivals, and support office services. You will coordinate parking, security access, visitor badges, and courier logistics in a fast-paced corporate setting.

The role requires at least 2 years in customer service, excellent English communication, and the ability to multitask with attention to detail.