Front Desk Concierge & Visitor Experience Specialist

Jones Lang LaSalle Incorporated; Richmond (VA); On-site; USD 35,000 - 43,000; Full time

Benefits offered by this job

401(k) plan with matching

Medical, dental & vision coverage

Paid parental leave

Paid time off

Daily Pay

Job summary

Jones Lang LaSalle Incorporated in Richmond, VA, is seeking a Guest Services Agent to greet guests, manage registrations and provide front-desk support in a fast-paced client facilities environment. You will act as a hub for information, coordinate services and maintain professional, welcoming spaces.

The role requires solid customer service, 2 years of related experience, and proficiency with MS Office and Google Suite. It is an on-site position with day shifts in a secure corporate setting.

Qualifications

• High school diploma or GED is required.
• Minimum 2 years experience in hospitality, soft services, or operations.
• Excellent written communication and strong customer-service orientation.
• Proficiency in Microsoft Office and Google Suite is expected.

Responsibilities

• Greet, host and provide exceptional support for guests, visitors and employees.
• Verify identities and manage visitor registrations, badges and logs.
• Serve as information center for building, directions and requests.
• Maintain a welcoming lobby and front desk environment and resolve basic issues.
• Coordinate maintenance activities and work with facility teams to prevent disruptions.

Skills

Customer service

Written communication

Problem solving

Education

High school diploma or GED

Tools

Microsoft Office

Google Suite

Job description

Jones Lang LaSalle Incorporated in Richmond, VA, is seeking a Guest Services Agent to greet guests, manage registrations and provide front-desk support in a fast-paced client facilities environment. You will act as a hub for information, coordinate services and maintain professional, welcoming spaces.

The role requires solid customer service, 2 years of related experience, and proficiency with MS Office and Google Suite. It is an on-site position with day shifts in a secure corporate setting.