Front Desk & Guest Experience Specialist

RRD Company; New York (NY); In loco; USD 28.000 - 40.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, dental, and vision coverage

401(k) with company match

Paid time off

Life insurance

Tuition assistance

Parental leave

Descrizione del lavoro

RRD is seeking a Receptionist to serve as the front-of-house specialist, delivering professional, welcoming service to employees, clients, and visitors in a corporate financial services setting.

You will manage front desk operations, check-in, badges, conference room bookings, and provide administrative support while maintaining discretion and security. Shift Monday to Friday, 8:00am to 5:00pm; on-site in New York.

Competenze

• High school diploma or equivalent required.
• 1+ years of reception, office administration, or hospitality experience within a corporate environment; financial services experience preferred.
• Strong customer service, communication, and interpersonal skills, with a professional demeanor and hospitality-first mindset.
• Highly organized and detail-oriented, with the ability to manage multiple priorities while maintaining professionalism and composure.
• Proficient in Microsoft Office and workplace technology tools.

Mansioni

• Maintain front desk coverage as the primary receptionist and first point of contact for employees, clients, and visitors.
• Manage visitor check-in, badge issuance, access procedures, inquiries, and special requests via phone, email, and in-person interactions, delivering proactive and personalized service.
• Coordinate conference suite reservations and meeting logistics, ensuring reception and meeting spaces remain client-ready at all times.
• Create positive first and lasting impressions through exceptional customer service, professionalism, and attention to detail.
• Prioritize daily reception activities, manage competing requests, and provide administrative support for operational needs and special projects.

Conoscenze

Strong customer service

Communication

Interpersonal skills

Microsoft Office

Formazione

High school diploma or equivalent

Strumenti

Microsoft Office

Descrizione del lavoro

RRD is seeking a Receptionist to serve as the front-of-house specialist, delivering professional, welcoming service to employees, clients, and visitors in a corporate financial services setting.

You will manage front desk operations, check-in, badges, conference room bookings, and provide administrative support while maintaining discretion and security. Shift Monday to Friday, 8:00am to 5:00pm; on-site in New York.