Senior Front Desk Specialist

RRD; New York (NY); On-site; USD 32,000 - 47,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

401(k) with company match

Paid time off

Parental leave

Tuition assistance

Job summary

RRD is seeking a Senior Receptionist in New York to manage front-desk operations, greet visitors, and provide essential office support. The role requires professional phone etiquette, client hospitality, and coordinating with staff to ensure a smooth workflow.

The candidate will handle log maintenance, meet deadlines for tasks, and contribute to a proactive, high-quality client experience. A minimum of 3 years in a corporate setting is preferred, with strong communication skills and attention to

Qualifications

• Customer service skills to create, maintain and enhance relationships.
• Proficient with MS Office applications (Word, Excel, Outlook).
• Excellent verbal and written communication, including telephone etiquette.

Responsibilities

• Greet visitors and provide front-desk reception duties.
• Answer and transfer calls on a multi-line system professionally and promptly.
• Welcome clients, notify staff of arrivals, and direct visitors as needed.
• Provide front-of-house support and handle routine administrative tasks.
• Maintain logs and tracking software for assigned work and meet deadlines.

Skills

Customer service

MS Office

Phone etiquette

Communication skills

Education

Highschool diploma or equivalent

Tools

MS Office Suite

Job description

RRD is seeking a Senior Receptionist in New York to manage front-desk operations, greet visitors, and provide essential office support. The role requires professional phone etiquette, client hospitality, and coordinating with staff to ensure a smooth workflow.

The candidate will handle log maintenance, meet deadlines for tasks, and contribute to a proactive, high-quality client experience. A minimum of 3 years in a corporate setting is preferred, with strong communication skills and attention to