Front Desk Guest Experience Specialist

BENCHMARK; New Orleans (LA); On-site; USD 22,041 - 24,796; Full time

Benefits offered by this job

Comprehensive health insurance

Retirement plans

Paid time off

Local discounts

Employee rates on hotel stays

Job summary

BENCHMARK is seeking a Front Desk Agent for the Old No. 77 Hotel in New Orleans. This role serves as the first point of contact for guests, delivering exceptional customer service and ensuring a memorable experience.

The ideal candidate should have a high school diploma and excellent communication skills. Responsibilities include checking in guests, resolving issues, and promoting hotel services. The position compensates $16.00 - $18.00 per hour and offers comprehensive health benefits.

Qualifications

• High school diploma or equivalent required.
• Strong desire to make a positive impact on guests.
• Outgoing and engaging personality needed.

Responsibilities

• Provide outstanding customer service to guests.
• Check guests in and handle payments accurately.
• Resolve issues and promote hotel programs.

Skills

Customer service orientation

Verbal communication

Written communication

Computer skills

Education

High school diploma or equivalent

Job description

BENCHMARK is seeking a Front Desk Agent for the Old No. 77 Hotel in New Orleans. This role serves as the first point of contact for guests, delivering exceptional customer service and ensuring a memorable experience.

The ideal candidate should have a high school diploma and excellent communication skills. Responsibilities include checking in guests, resolving issues, and promoting hotel services. The position compensates $16.00 - $18.00 per hour and offers comprehensive health benefits.