Front Desk & Guest Experience Specialist

Onyx Health Consulting; Miami (FL); On-site; USD 26,000 - 38,000; Full time

Job summary

Onyx Health Consulting in Miami is seeking a friendly Receptionist to greet patients and visitors, determine visit purposes, and direct them to the correct department. The role requires strong communication and a professional demeanor.

You will handle phone calls, take messages, and schedule appointments when needed, as well as perform standard clerical tasks, process mail and deliveries, and support a busy office environment.

Qualifications

• High School Diploma or GED.
• Excellent verbal communication skills.
• Excellent interpersonal and customer service skills.
• Basic understanding of administrative and clerical procedures and systems.
• Proficient with Microsoft Office Suite or related software.

Responsibilities

• Greets patients, visitors, and guests; determines the purpose of each person's visit and directs or escorts them to the appropriate location
• Answers, screens, and directs phone calls; takes messages and schedules appointments if needed
• Receives mail, documents, packages, and courier deliveries and delivers or distributes items.
• Performs administrative and clerical support tasks
• Performs basic filing and recordkeeping
• Report any complaints to immediate supervisor

Skills

Verbal communication

Interpersonal skills

Customer service

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

Onyx Health Consulting in Miami is seeking a friendly Receptionist to greet patients and visitors, determine visit purposes, and direct them to the correct department. The role requires strong communication and a professional demeanor.

You will handle phone calls, take messages, and schedule appointments when needed, as well as perform standard clerical tasks, process mail and deliveries, and support a busy office environment.