Front Desk & Guest Experience Specialist

Margate Health & Rehabilitation Center; Florida; On-site; USD 30,000 - 36,000; Full time

Job summary

Margate Health & Rehabilitation Center is seeking a friendly Receptionist to greet patients and visitors and route inquiries. You will answer phones, schedule appointments, and perform standard clerical tasks in a professional office setting.

The role emphasizes excellent communication, reliability, and basic MS Office skills to support daily operations and patient flow in the Florida facility.

Qualifications

• High School Diploma or GED required.
• Excellent verbal communication required.
• Excellent interpersonal and customer service skills.
• Basic understanding of administrative and clerical procedures and systems.
• Proficient with Microsoft Office Suite or related software.

Responsibilities

• Greets patients, visitors, and guests; determines the purpose of each person’s visit and directs or escorts them to the appropriate location
• Answers, screens, and directs phone calls; takes messages and schedules appointments if needed
• Receives mail, documents, packages, and courier deliveries and delivers or distributes items.
• Performs administrative and clerical support tasks
• Performs basic filing and recordkeeping
• Report any complaints to immediate supervisor

Skills

Verbal communication

Interpersonal skills

Customer service

Microsoft Office

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

Margate Health & Rehabilitation Center is seeking a friendly Receptionist to greet patients and visitors and route inquiries. You will answer phones, schedule appointments, and perform standard clerical tasks in a professional office setting.

The role emphasizes excellent communication, reliability, and basic MS Office skills to support daily operations and patient flow in the Florida facility.