Front Desk Specialist - Growth, Admin & Guest Experience

NextShining; Miami (FL); On-site; USD 40,000 - 47,000; Full time

Benefits offered by this job

Career growth opportunities

Professional development opportunities

Collaborative work environment

Exposure to multiple business areas

Job summary

NextShining, based in Miami, seeks a Front Desk Agent to be the first point of contact for visitors, clients, and staff, delivering a welcoming, professional experience while supporting daily administrative operations.

The ideal candidate is dependable, organized, detail-oriented, and comfortable in a fast-paced environment. Responsibilities include answering calls, managing reception, scheduling meetings, handling mail, and performing general clerical tasks.

Qualifications

• Excellent verbal and written communication skills.
• Professional and customer-focused attitude.
• Strong organizational and time-management skills.
• Ability to multitask and prioritize responsibilities.
• Comfortable using computers and standard office software.

Responsibilities

• Welcome and assist visitors, clients, and guests in a professional manner.
• Answer and direct incoming phone calls.
• Respond to general inquiries and provide accurate information.
• Manage front desk activities and maintain an organized reception area.
• Schedule appointments, meetings, and other office activities when required.
• Receive and distribute mail, packages, and documents.
• Assist with basic administrative and clerical tasks.
• Maintain accurate records and update internal information as needed.
• Communicate effectively with different departments and team members.
• Handle sensitive information with professionalism and discretion.
• Support day-to-day office operations and provide additional assistance when needed.

Skills

Verbal communication

Customer focus

Organizational skills

Multitasking

Attention to detail

Computer literacy

Teamwork

Job description

NextShining, based in Miami, seeks a Front Desk Agent to be the first point of contact for visitors, clients, and staff, delivering a welcoming, professional experience while supporting daily administrative operations.

The ideal candidate is dependable, organized, detail-oriented, and comfortable in a fast-paced environment. Responsibilities include answering calls, managing reception, scheduling meetings, handling mail, and performing general clerical tasks.