Front Desk Specialist: Clinic Concierge & Scheduler

Casa Smiles; Miami (FL); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Company parties

Free uniforms

Training & development

Competitive salary

Great work-life balance

Paid time off

Ongoing training

Employee Discount

Job summary

Casa Smiles is seeking a Front Desk Representative for our thriving Miami clinic. You will be the first point of contact for clients, greet them on arrival, book appointments, answer calls, and collect payment information. The ideal candidate communicates well, stays organized, and handles multiple tasks with a friendly demeanor.

The role emphasizes welcoming service, accurate scheduling, and maintaining a clean, inviting environment to ensure excellent patient experiences at all times.

Qualifications

• Two or more years of experience as a receptionist or similar role is preferred.
• Excellent communication skills with a commitment to customer service.
• Strong work ethic and positive attitude.
• Familiar with computers and scheduling software.
• Excellent multi-tasking skills.

Responsibilities

• Greet customers as they arrive and provide an excellent customer experience
• Answer phone calls and schedule appointments
• Assist clients with paperwork, including consent forms
• Maintain a clean and inviting environment
• Provide general customer service and attend to the needs of customers throughout their services

Skills

Excellent communication

Customer service

Multitasking

Positive attitude

Strong work ethic

Tools

Scheduling software

Job description

Casa Smiles is seeking a Front Desk Representative for our thriving Miami clinic. You will be the first point of contact for clients, greet them on arrival, book appointments, answer calls, and collect payment information. The ideal candidate communicates well, stays organized, and handles multiple tasks with a friendly demeanor.

The role emphasizes welcoming service, accurate scheduling, and maintaining a clean, inviting environment to ensure excellent patient experiences at all times.