Front Desk Specialist & Patient Concierge

Onyx Health Consulting; Rainbow Homes (FL); On-site; USD 28,000 - 36,000; Full time

Job summary

Onyx Health Consulting welcomes a friendly Receptionist to greet patients and visitors, determine visit purposes, and direct them to the correct location. You will also answer calls, screen and route messages, and assist with scheduling when needed.

This role requires solid clerical skills, professional telephone manners, and the ability to work in a busy office environment. Proficiency with Microsoft Office and strong interpersonal abilities are essential.

Qualifications

• High School Diploma or GED.
• Excellent verbal communication skills.
• Excellent interpersonal and customer service skills.
• Basic understanding of administrative and clerical procedures and systems.
• Proficient with Microsoft Office Suite or related software.

Responsibilities

• Greets patients, visitors, and guests; determines the purpose of each person’s visit and directs or escorts them to the appropriate location
• Answers, screens, and directs phone calls; takes messages and schedules appointments if needed
• Receives mail, documents, packages, and courier deliveries and delivers or distributes items.
• Performs administrative and clerical support tasks
• Performs basic filing and recordkeeping
• Report any complaints to immediate supervisor

Skills

Verbal communication

Interpersonal skills

Customer service

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Onyx Health Consulting welcomes a friendly Receptionist to greet patients and visitors, determine visit purposes, and direct them to the correct location. You will also answer calls, screen and route messages, and assist with scheduling when needed.

This role requires solid clerical skills, professional telephone manners, and the ability to work in a busy office environment. Proficiency with Microsoft Office and strong interpersonal abilities are essential.