Front Desk Guest Experience Specialist

White Lodging Services, Inc.; Denver (CO); On-site; USD 27,000 - 28,000; Full time

Benefits offered by this job

DailyPay

401(k) with company match

Paid time off (PTO) with rollover

Medical, dental, and vision insurance—

Life and disability insurance

Paid parental leave

Discounts on hotel rooms, dining, and

Growth opportunities across multiple酒店

Job summary

White Lodging Services, Inc. is seeking a Front Desk Agent in Denver, Colorado to welcome guests, manage reservations, and ensure smooth check-in and check-out processes.

The role requires strong communication, a guest-first mindset, and the ability to thrive in a fast-paced hospitality environment. Candidates should be flexible, customer-oriented, and able to stand for long periods; prior hospitality experience is helpful but not required.

Qualifications

• Excellent communication skills and a customer-first mindset.
• Willingness to adapt to a fast-paced guest-facing environment.
• Previous hospitality experience is helpful but not required.
• Able to stand and move for long periods; availability for long hours, weekends, and holidays.

Responsibilities

• Provide the highest quality of service to guests, anticipating and exceeding expectations
• Check guests in and out efficiently and in a friendly manner
• Follow cash handling and accounting procedures including hotel credit and check cashing
• Develop knowledge of hotel staff, services, hours, room locations, rates, and amenities
• Assist in maintaining lobby and entrance cleanliness
• Ensure security and confidentiality of guest and hotel information
• Respond to and resolve guest concerns or complaints
• Perform other duties as assigned

Skills

Strong communication

Customer service

Flexible/adaptable

Team player

Outgoing personality

Hospitality experience helpful

Stamina for long hours

Job description

White Lodging Services, Inc. is seeking a Front Desk Agent in Denver, Colorado to welcome guests, manage reservations, and ensure smooth check-in and check-out processes.

The role requires strong communication, a guest-first mindset, and the ability to thrive in a fast-paced hospitality environment. Candidates should be flexible, customer-oriented, and able to stand for long periods; prior hospitality experience is helpful but not required.