Front Desk Guest Experience Lead

PM Hotel Group; Princeton (NJ); On-site; USD 21,000 - 30,000; Full time

Job summary

PM Hotel Group in Princeton, NJ, seeks a friendly front desk associate to greet guests, check them in and out, and share local recommendations. You will be the face of the hotel, delivering warm, professional service in a fast-paced environment.

We require a High School diploma or equivalent with 3–6 months of related experience; cash handling and computer skills are essential. Expect varied shifts, including nights, weekends, and holidays, with hotel discounts and competitive pay as rewards.

Qualifications

• Face at the front desk and provide warm, welcoming service.
• High School diploma or equivalent and 3–6 months related experience preferred.
• Excellent knowledge of local restaurants, entertainment and events.
• Cash handling duties and use of computers and databases.

Responsibilities

• Greet guests and manage check-in/check-out with a smile.
• Provide local area recommendations and assist guests’ requests promptly.
• Handle cash transactions and operate front-desk software and databases.

Skills

People skills

Customer service

Cash handling

Local area knowledge

Education

High School diploma or equivalent

Tools

PMS software

Job description

PM Hotel Group in Princeton, NJ, seeks a friendly front desk associate to greet guests, check them in and out, and share local recommendations. You will be the face of the hotel, delivering warm, professional service in a fast-paced environment.

We require a High School diploma or equivalent with 3–6 months of related experience; cash handling and computer skills are essential. Expect varied shifts, including nights, weekends, and holidays, with hotel discounts and competitive pay as rewards.