Front Desk & Guest Experience - Benefits & Growth

Raines Co; The Colony (TX); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401K

PTO

Job summary

Raines Co. is seeking a Front Desk Agent to greet guests, manage inquiries, and handle check-in/check-out processes with a friendly, professional demeanor. The role supports reservations and guest relations across a hospitality environment, contributing to a welcoming experience.

Applicants should have customer service or hospitality experience, with proficiency in Microsoft 365. A high school diploma or equivalent is required, and employment offers comprehensive benefits and opportunities

Qualifications

• Experience in customer service, forward-facing, or other guest-related positions.
• Experience in the hospitality industry, hotels, restaurants or similar in various roles preferred.
• Proficient in Microsoft 365 or similar computer applications.

Responsibilities

• Greet guests in a courteous and efficient manner.
• Handle inquiries, check-in/check-out, and reserve rooms.
• Maintain professional demeanor at all times and resolve guest issues promptly.

Skills

Customer service

Front-facing

Hospitality experience

Education

High school diploma

Tools

Microsoft 365

Job description

Raines Co. is seeking a Front Desk Agent to greet guests, manage inquiries, and handle check-in/check-out processes with a friendly, professional demeanor. The role supports reservations and guest relations across a hospitality environment, contributing to a welcoming experience.

Applicants should have customer service or hospitality experience, with proficiency in Microsoft 365. A high school diploma or equivalent is required, and employment offers comprehensive benefits and opportunities