Front Desk Guest Experience Agent – Growth & Benefits

Homewood Suites The Colony; The Colony (TX); Presencial; USD 19.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical benefits

Dental benefits

Vision benefits

401K

PTO

Descripción de la vacante

Raines Co. in The Colony, TX is seeking a Front Desk Agent to greet guests, check-in/out, handle inquiries, and reserve rooms with a courteous, efficient approach.

The role requires guest-service experience in hospitality; proficiency with Microsoft 365; a high school diploma or equivalent; and a willingness to work in a team-oriented environment. We offer medical/dental/vision benefits, 401K, and generous PTO.

Formación

• Experience in customer service, forward-facing, or other guest-related positions.
• Experience in the hospitality industry, hotels, restaurants or similar in various roles preferred.
• Proficient in Microsoft 365 or similar computer applications.
• Minimum High school diploma, GED or equivalent.

Responsabilidades

• Greet guests in a courteous and efficient manner.
• Handle inquiries, check-in/out, and reservations.
• Maintain a friendly, professional demeanor at all times.
• Ensure accurate billing and timely responses to guest concerns.
• Coordinate with other departments to satisfy guest requests.
• Assist guests during high-volume periods and attend required meetings.

Conocimientos

Customer service

Guest relations

Communication

Educación

High School Diploma or GED

Herramientas

Microsoft 365

Descripción del empleo

Raines Co. in The Colony, TX is seeking a Front Desk Agent to greet guests, check-in/out, handle inquiries, and reserve rooms with a courteous, efficient approach.

The role requires guest-service experience in hospitality; proficiency with Microsoft 365; a high school diploma or equivalent; and a willingness to work in a team-oriented environment. We offer medical/dental/vision benefits, 401K, and generous PTO.