Front Desk Guest Experience Agent

160 Ted Turner Driver LLC; Staunton (VA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Team Member Hotel Discount Program

Uniforms Provided

Health, Dental, Vision, Life Insurance

Paid PTO

401k with employer match

Food and Beverage Discounts

Tuition Reimbursement

Competitive Salary Daily Pay!

Job summary

Valor, a global hospitality management company, seeks a front desk professional to welcome guests, handle registrations, reservations, and payments. You will balance cash and coordinate with Housekeeping to ensure room readiness, while delivering warm, professional service across all guest touchpoints.

Responsibilities include upselling opportunities, answering inquiries, and guiding guests with local information to create memorable stays.

Qualifications

• Excellent computer and cash handling skills.
• Ability to stand for extended periods of time.
• Sociable, outgoing and guest service-oriented demeanor.
• On-the-job training for hotel front desk procedures.

Responsibilities

• Handle guest registration and check-in/out.
• Provide room rate quotes and upsell when appropriate.
• Coordinate with Housekeeping and other departments for room readiness.
• Assist guests with inquiries, directions and local information.
• Process payments and balance cash at shift end.

Skills

Cash handling

Computer skills

Guest services

Communication

Education

High school diploma or equivalent

Job description

Valor, a global hospitality management company, seeks a front desk professional to welcome guests, handle registrations, reservations, and payments. You will balance cash and coordinate with Housekeeping to ensure room readiness, while delivering warm, professional service across all guest touchpoints.

Responsibilities include upselling opportunities, answering inquiries, and guiding guests with local information to create memorable stays.