Front Desk Coordinator — Welcoming Care Center Champion

Omega Health; Chantilly (VA); On-site; USD 36,000 - 48,000; Full time

Job summary

Omega Day Center in Chantilly, VA seeks a Front Desk Coordinator to be the first face clients meet, handling check-ins, phone routing, and information requests. The role focuses on warmth, organization, and professional interaction with clients, families, and visitors.

You will support scheduling, record-keeping, and daily office operations while maintaining a welcoming reception area and safeguarding confidential information in a HIPAA-conscious environment.

Qualifications

• Experience in receptionist, customer service, administrative, or office support roles.
• Strong verbal and written communication skills.
• Excellent organization and multitasking abilities.
• Proficiency with Microsoft Word, Excel, Outlook, and general computer applications.
• Ability to handle confidential information with discretion.
• Ability to successfully complete required background checks and fingerprinting.

Responsibilities

• Welcome clients, families, visitors, vendors, and staff.
• Manage check-in, check-out, and visitor procedures.
• Answer and route phone calls and respond to general inquiries.
• Maintain accurate electronic and paper records.
• Handle messages, mail, deliveries, and basic data entry.
• Assist with scheduling and administrative tasks.
• Keep the reception area organized and welcoming.
• Support daily office operations and facility procedures.
• Protect confidential information and follow HIPAA and privacy requirements.
• Help maintain a safe, professional, and respectful environment.

Skills

Reception/Administration experience

Communication skills

Organization

Multitasking

Education

Associate degree or administrative certification

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Omega Day Center in Chantilly, VA seeks a Front Desk Coordinator to be the first face clients meet, handling check-ins, phone routing, and information requests. The role focuses on warmth, organization, and professional interaction with clients, families, and visitors.

You will support scheduling, record-keeping, and daily office operations while maintaining a welcoming reception area and safeguarding confidential information in a HIPAA-conscious environment.