Front Desk Coordinator – Welcoming Senior Living Community

Covenant Living Communities and Services; Carol Stream (IL); On-site; USD 46,706,000 - 61,835,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

PTO and holidays

403(b) match

Fitness center

Life/AD&D

Tuition assistance

Employee assistance program

Legal services

Home/auto insurance

Pet insurance

Job summary

Covenant Living Communities and Services is seeking a Receptionist to warmly greet residents, staff, and visitors and manage a busy front desk. You will handle calls, sign-ins, and visitor badges while ensuring a clean, organized lobby and coordinated transportation for residents.

The role requires two-way communication, calmness in emergencies, and proficiency with Microsoft Office. Experience with older adults is valued, as is a friendly, professional demeanor.

Qualifications

• High school education or equivalent.
• One year of secretarial training or clerical experience.
• Excellent interpersonal and written English communication skills.
• Ability to remain calm in an emergency situation.
• Knowledge of Microsoft Office Suite.
• Interest in and desire to work with older adults.

Responsibilities

• Answer all telephone calls quickly in a polite, personal, and friendly manner and take messages when unavailable.
• Monitor emergency system and direct staff to emergent situations as appropriate.
• Provide information to visitors and ensure sign-in and badges are maintained per policy.
• Keep the reception desk and lobby clean and organized after each shift.
• Coordinate transportation requests and communicate timing to residents and staff.
• Assist residents in signing up for programs and collecting payments.

Skills

Interpersonal communication

Telephone etiquette

English proficiency

Customer service

Education

High school diploma or equivalent

Secretarial training or clerical experience

Tools

Microsoft Office Suite

Job description

Covenant Living Communities and Services is seeking a Receptionist to warmly greet residents, staff, and visitors and manage a busy front desk. You will handle calls, sign-ins, and visitor badges while ensuring a clean, organized lobby and coordinated transportation for residents.

The role requires two-way communication, calmness in emergencies, and proficiency with Microsoft Office. Experience with older adults is valued, as is a friendly, professional demeanor.