Front Desk Coordinator — Smiles & Scheduling

Smile Doctors; Germantown (MD); On-site; USD 25,000 - 31,000; Full time

Benefits offered by this job

Medical, dental, vision and life

401(k) plan

2 weeks paid time off

Paid holidays

Discounts on braces and clear aligners

Job summary

Rad Orthodontics in Germantown is seeking a Front Desk Coordinator I to greet patients, verify information, and manage scheduling in our Germantown area office. You’ll handle check-ins, payments, insurance verification, and coordinate with clinicians, while delivering friendly service in a fast-paced dental setting.

Strong communication, organizational skills, and a positive attitude are essential; bilingual a plus. Competitive hourly pay and benefits offered as part of a growth-oriented team.

Qualifications

• High School Diploma or equivalent required.
• One year of administrative experience preferred.
• Bilingual a plus, but not required.

Responsibilities

• Greet and receive customers, determines nature of visit, and notifies appropriate team member(s).
• Performs various administrative duties including scheduling, reminders, and correspondence.
• Verifies insurance information and collects payments.
• Answers, screens, and routes calls and messages; updates charts and patient information.
• Coordinates appointment scheduling, reminders, and school/work excuses where needed.
• Drives internal marketing initiatives and supports office operations.

Skills

Verbal communication

Written communication

Customer service

Education

High School Diploma

Job description

Rad Orthodontics in Germantown is seeking a Front Desk Coordinator I to greet patients, verify information, and manage scheduling in our Germantown area office. You’ll handle check-ins, payments, insurance verification, and coordinate with clinicians, while delivering friendly service in a fast-paced dental setting.

Strong communication, organizational skills, and a positive attitude are essential; bilingual a plus. Competitive hourly pay and benefits offered as part of a growth-oriented team.