Front Desk Coordinator - Orthodontic Office & Patient Care

Smile Doctors Affiliate; Brandon (SD); On-site; USD 36,000 - 46,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability coverage

Long-term disability coverage

401(k) plan

Paid time off

Paid holidays

Discounts on braces and clear aligners

Job summary

Smile Doctors Affiliate is seeking a Front Desk Coordinator I to join our growing orthodontic team. You will greet patients, verify information, schedule appointments, process payments, and coordinate with clinicians to ensure a smooth visit.

Strong communication, organization, and a friendly, people-first attitude are essential. High school diploma required; one year of administrative experience preferred; bilingual is a plus.

Qualifications

• Excellent verbal and written communication skills.
• Ability to listen and understand information clearly.
• Professional, friendly interaction with patients and staff.

Responsibilities

• Greet and receive patients, determine the nature of visit, and notify appropriate team member.
• Answer, screen, and route incoming calls; take messages as needed.
• Check-in patients and collect information at first visit; verify insurance.
• Schedule appointments, print reminders, and manage changes to the calendar.
• Process payments and post to accounts; coordinate payment arrangements.
• Receive, store, and deliver shipments and mail; update patient charts.
• Support internal marketing initiatives and encourage participation.

Skills

Effective communication

Verbal and written comprehension

Education

High School Diploma or equivalent

Administrative experience (1 year preferred)

Job description

Smile Doctors Affiliate is seeking a Front Desk Coordinator I to join our growing orthodontic team. You will greet patients, verify information, schedule appointments, process payments, and coordinate with clinicians to ensure a smooth visit.

Strong communication, organization, and a friendly, people-first attitude are essential. High school diploma required; one year of administrative experience preferred; bilingual is a plus.