Front Desk Coordinator: Welcoming, Scheduling & Admin

Smile Doctors LLC; Baraboo (WI); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive salary

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability coverage

401(k) plan

Paid time off

Family discounts on braces

Job summary

Join Smile Doctors LLC as a Front Desk Coordinator I and contribute to a team that values patient care and a positive culture. You will greet customers, perform administrative tasks, and manage patient information.

Ideal candidates will possess strong communication and listening skills, along with a high school diploma and some administrative experience. The role offers competitive salary and benefits, including medical, dental, and 401(k) plans, while being part of America's leading orthodontic

Qualifications

• Ability to communicate effectively verbally and in writing.
• Ability to listen and understand information verbally and in writing.
• One year of administrative experience preferred.

Responsibilities

• Greet and receive customers, determine nature of visit, and notify appropriate team members.
• Perform various administrative duties.
• Welcome visitors to the practice and provide information about clinic features.
• Check-in and collect general information from patients on their first visit.
• Verify insurance information.
• Notify clinicians of patient arrival and readiness.
• Make appointments for returning patients as necessary.
• Print/reprint appointment reminders and school/work excuses.
• Make changes to the patient schedule as necessary.
• Coordinate payment arrangements or account resolution.
• Receive, store, and deliver shipments and mail.
• Take payments and post to account.
• Update charts and patient information.
• Drive internal marketing initiatives and foster participation from everyone.

Skills

Effective communication

Listening skills

Education

High School Diploma or equivalent

Job description

Join Smile Doctors LLC as a Front Desk Coordinator I and contribute to a team that values patient care and a positive culture. You will greet customers, perform administrative tasks, and manage patient information.

Ideal candidates will possess strong communication and listening skills, along with a high school diploma and some administrative experience. The role offers competitive salary and benefits, including medical, dental, and 401(k) plans, while being part of America's leading orthodontic