Front Desk Coordinator: Create Smiles, Streamline Visits

Smile Doctors Affiliate; Liberty Hill (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Insurance (medical, dental, vision, &

Short and long-term disability

401(k) plan

Paid time off + holidays

Brace discounts

Job summary

True Smile Orthodontics is seeking a Front Desk Coordinator I to join our growing team at the front office. You will greet patients, verify insurance, answer calls, schedule visits, collect payments, and update charts to keep the practice running smoothly.

This role emphasizes strong communication, reliability, and a friendly, team-oriented attitude in a fast-paced dental/orthodontic setting.

Qualifications

• High school diploma or equivalent required.
• 1 year of administrative experience preferred.
• Bilingual a plus, but not required.

Responsibilities

• Greet and receive customers, determine nature of visit and notify the team.
• Answer, screen, and route incoming calls and take messages as needed.
• Check-in patients and collect information on first visit; verify insurance details.
• Schedule appointments and print reminders or excuses as needed.
• Process payments and post to accounts; manage chart updates.
• Support internal marketing initiatives and team participation.

Skills

Verbal communication

Written communication

Active listening

Bilingual (optional)

Education

High School Diploma

Job description

True Smile Orthodontics is seeking a Front Desk Coordinator I to join our growing team at the front office. You will greet patients, verify insurance, answer calls, schedule visits, collect payments, and update charts to keep the practice running smoothly.

This role emphasizes strong communication, reliability, and a friendly, team-oriented attitude in a fast-paced dental/orthodontic setting.