Director of First Impressions – Front Desk

Platinum Dermatology Partners Llc; Riverside (CA); On-site; USD 33,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

401(k) plan

Paid Time-Off

Company Holidays

Job summary

Platinum Dermatology Partners is seeking a friendly Front Desk Coordinator to deliver unparalleled patient service in a fast-paced clinic. You will greet patients, schedule appointments, verify insurance, and handle billing at check-in/out. Proficiency with EMR systems and strong communication are essential; dermatology or cosmetic experience is a plus.

Join a team that values collaboration, integrity, and patient-centered care across multiple sites.

Qualifications

• Minimum 2-3 years of front desk experience in a medical office/clinic.
• Prior dermatology or cosmetic experience preferred.
• Knowledgeable of CPT and ICD-10 terminology.
• Quality written and verbal communication skills.
• Professional appearance and mannerisms.
• Ability to work in a fast-paced environment.

Responsibilities

• Handle front desk operations: answer phones, greet patients, schedule appointments.
• Prepare patient paperwork before appointments.
• Review EMA for information that needs updating.
• Update patient information accurately in EMA.
• Identify payer sources, verify insurance eligibility, and obtain prior authorizations.
• Record and collect patient copays and balances at check-in/out.
• Other duties as assigned.

Skills

Front desk experience

Verbal communication

Written communication

Customer service

Attention to detail

Medical office efficiency

Education

High School Diploma or GED

Tools

EMR systems

Job description

Platinum Dermatology Partners is seeking a friendly Front Desk Coordinator to deliver unparalleled patient service in a fast-paced clinic. You will greet patients, schedule appointments, verify insurance, and handle billing at check-in/out. Proficiency with EMR systems and strong communication are essential; dermatology or cosmetic experience is a plus.

Join a team that values collaboration, integrity, and patient-centered care across multiple sites.