Front Desk Concierge - Dermatology & Patient Care

Paycom - ATS; Santa Barbara (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Short/Long-term disability

401(k) plan

Paid time off

Company holidays

Job summary

Platinum Dermatology Partners seeks a Front Desk Coordinator to manage patient reception, phone inquiries, and appointment scheduling in a fast-paced dermatology clinic.

Responsibilities include reviewing EMA updates, verifying insurance and authorizations, collecting copays, and ensuring accurate patient data entry. Prior front desk experience in medical offices is required; dermatology experience is preferred. Competitive benefits offered and a supportive team environment.

Qualifications

• Minimum 2-3 years at a medical front desk.
• Dermatology or cosmetic experience preferred.
• Knowledge of CPT/ ICD-10 coding is required.
• Excellent written and verbal communication.
• Ability to prioritize tasks in a fast-paced clinic.

Responsibilities

• Answer phones, greet patients, schedule appointments.
• Review EMA for updates and enter patient information.
• Verify insurance eligibility and prior authorizations.
• Collect co-pays and balances at check-in/out.
• Other duties as assigned.

Skills

Customer service

Phone screening

Professional communication

Multitasking

Education

High School Diploma or GED

Tools

EMR systems

EMA software

Job description

Platinum Dermatology Partners seeks a Front Desk Coordinator to manage patient reception, phone inquiries, and appointment scheduling in a fast-paced dermatology clinic.

Responsibilities include reviewing EMA updates, verifying insurance and authorizations, collecting copays, and ensuring accurate patient data entry. Prior front desk experience in medical offices is required; dermatology experience is preferred. Competitive benefits offered and a supportive team environment.