Front Desk Coordinator: Patient Experience & Care Access

Complete Care Centers; Leesburg (FL); Sur place; USD 28 000 - 38 000; Plein temps

Résumé du poste

Complete Care is seeking a Medical Receptionist to join its patient experience and front desk operations. You will be the first point of contact, coordinating appointments, supporting treatment plans, and ensuring an empathetic, efficient patient journey.

This role emphasizes accuracy, organization, and continuous improvement in a fast-paced healthcare setting. We provide comprehensive training for dependable individuals who value teamwork and professional growth, helping patients access timely

Qualifications

• Experience in medical reception or front desk roles preferred.
• Excellent written and verbal communication with patients.
• Ability to manage appointments and patient information accurately.
• Willingness to learn and adapt to new procedures.

Responsabilités

• Greet patients and create a positive first impression.
• Coordinate scheduling across multiple healthcare services.
• Send appointment reminders and conduct outreach.
• Collect and verify insurance, demographics, and referrals.
• Explain appointments, payments, and next steps with empathy.
• Maintain accurate documentation in the EMR.
• Collaborate with providers and imaging teams to ensure a seamless experience.
• Support insurance authorization workflows and follow up on approvals.
• Identify and remove barriers to timely care.
• Maintain a welcoming, organized front office.
• Seek workflow improvements and new technology.

Connaissances

Patient-focused

Organized

Accurate

Compassionate

Innovative

Collaborative

Driven

Professional

Accountable

Adaptable

Description du poste

Complete Care is seeking a Medical Receptionist to join its patient experience and front desk operations. You will be the first point of contact, coordinating appointments, supporting treatment plans, and ensuring an empathetic, efficient patient journey.

This role emphasizes accuracy, organization, and continuous improvement in a fast-paced healthcare setting. We provide comprehensive training for dependable individuals who value teamwork and professional growth, helping patients access timely