Front Desk Care Coordinator | Patient Experience

Peak Physical Therapy; Castle Rock (CO); Vor Ort; USD 26.000 - 29.000; Vollzeit

Benefits dieser Stelle

Health, Dental, and Vision Insurance

Paid Time Off

Family Building and Parental Leave

401(k) with employer matching up to 4%

Structured onboarding with a 30/60/90‑

Growth into clinic management/leadship

Collaborative team culture with buddy/

Zusammenfassung

Confluent Health System Solutions is seeking a Full Time Front Desk Medical Receptionist to join our team. You will be the first voice and face for patients, delivering a warm, organized, and professional experience from the initial call through every visit.

This front desk role is fast-paced and multi-tasking, requiring calmness, ownership, and strong communication as you manage check-ins, scheduling, insurance verification, payments, and HIPAA privacy for a wide patient base across clinics.

Qualifikationen

• Experience in a medical front desk or healthcare reception setting preferred.
• Excellent communication and organizational skills.
• Ability to handle multi-tasking and patient flow.

Aufgaben

• Create a welcoming, professional first impression for patients, visitors, and referral sources
• Manage front desk operations including patient check-in/check-out, scheduling, insurance verification/authorization, and phone calls
• Review, schedule, and follow up on incoming referrals by gathering information, creating or updating patient records, and helping patients understand next steps
• Keep patient flow and schedules moving by confirming appointments, working waitlists, filling cancellations, and following up with patients who need future visits
• Collect copays, balances, and other patient payments accurately and professionally, including basic payment tracking or reconciliation when needed
• Protect patient privacy and uphold HIPAA standards in all front desk interactions and documentation

Kenntnisse

Strong communication

Organization

Multitasking

Follow-up skills

Comfort with computers & EMR

Ausbildung

High School Diploma or GED

Jobbeschreibung

Confluent Health System Solutions is seeking a Full Time Front Desk Medical Receptionist to join our team. You will be the first voice and face for patients, delivering a warm, organized, and professional experience from the initial call through every visit.

This front desk role is fast-paced and multi-tasking, requiring calmness, ownership, and strong communication as you manage check-ins, scheduling, insurance verification, payments, and HIPAA privacy for a wide patient base across clinics.